Terms & Conditions
Terms and Conditions
Welcome to rulsanhealthcare.com (“Website”). This Website is owned and operated by Rulsan Healthcare Private Limited, having its registered office at 221, Ward No. 07, Gram Ranayara, Mandsaur – 458558, Madhya Pradesh, India.
By accessing or using this Website, you agree to be bound by these Terms and Conditions (“Terms”), along with our Privacy Policy, Shipping Policy, and Cancellation, Refund & Return Policy (collectively, “Policies”). If you do not agree, please do not use the Website.
1. Eligibility
You must be legally capable of entering into a binding contract under the Indian Contract Act, 1872. Users under 18 may use the Website only under parental or legal guardian supervision.
2. Account Responsibility
If you create an account:
You are responsible for maintaining confidentiality of login credentials You are responsible for all activities under your account You must immediately report unauthorized use
3. Use of Website
You agree to use the Website only for lawful purposes and shall not:
Violate applicable laws Interfere with Website security or operations Attempt unauthorized access
We reserve the right to suspend or terminate access in case of misuse.
4. Product Information
We aim for accuracy in product details, but:
Images are for representation only Actual product may vary in color, texture, or appearance Natural ingredients may cause batch variations
We may update or correct information without prior notice.
5. Health Disclaimer
Products are intended for general wellness only and are not meant to diagnose, treat, cure, or prevent any disease.
Information on this Website is not a substitute for professional medical advice. Always consult a qualified healthcare professional before use, especially if pregnant, nursing, on medication, or having any medical condition.
6. Orders and Acceptance
Placing an order is an offer to purchase Orders are confirmed only upon dispatch
Order Cancellation Conditions
We may cancel orders due to:
Product unavailability Pricing or listing errors Suspected fraud
Refunds will be issued for cancelled orders.
7. Pricing
Prices include applicable taxes unless stated otherwise Prices may change without prior notice Final payable amount is shown at checkout
8. Payment
Payments are processed via secure third-party gateways We do not store card or banking details You are responsible for payment security
We are not liable for unauthorized transactions caused by user negligence.
9. Shipping and Delivery
Orders are shipped as per our Shipping Policy:
Estimated timelines are indicative Delays may occur due to external factors
Tracking details will be provided after dispatch.
10. Cancellation, Returns & Refunds
Orders can be cancelled before dispatch Once shipped, cancellation may not be possible
Refunds (if applicable) will be processed within 5–7 business days Refunds will be issued to the original payment method
11. Intellectual Property
All Website content (logos, images, text, designs) belongs to Rulsan Healthcare and is protected by law.
No content may be copied, reproduced, or used without written permission.
12. Limitation of Liability
To the fullest extent permitted by law:
We are not liable for indirect, incidental, or consequential damages Total liability is limited to the amount paid for the product in question
Exceptions
We are not responsible for:
Improper product usage Reliance on Website content without professional advice
13. Force Majeure
We are not responsible for delays or failures due to events beyond our control, including natural disasters, strikes, technical failures, or government actions.
14. Termination
We may suspend or terminate Website access without notice if Terms are violated.
15. Indemnity
You agree to indemnify and hold harmless Rulsan Healthcare from any claims arising due to your misuse of the Website or violation of these Terms.
16. Privacy
Your use of the Website is also governed by our Privacy Policy. By using the Website, you consent to data collection and usage as described.
17. Governing Law & Jurisdiction
These Terms are governed by the laws of India.
Courts at Mandsaur, Madhya Pradesh shall have exclusive jurisdiction.
18. Contact Information
Customer Support
Email: info@rulsanhealthcare.com Working Hours: Monday to Sunday (9 AM – 9 PM).
19. Grievance Officer
Name: Rahul Patidar Email: info@rulsanhealthcare.com Address: 221, Ranayara, Mandsaur – 458558, Madhya Pradesh, India
Grievances will be addressed within 30 days as per applicable law.
20. Severability
If any provision of these Terms is found invalid or unenforceable, the remaining provisions shall continue in full force and effect.