Privacy Policy
Privacy Policy
At Rulsan Healthcare, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your data when you use our website.
By accessing or using our Website, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the Website.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
Name Email address Mobile number Shipping and billing address Date of birth, age, gender (optional) Account login details
b. Transaction Information
Order details Payment method (processed via secure third-party gateways)
c. Usage & Technical Data
Pages visited Time spent on the Website Links clicked Device and browser information IP address
We may also receive updated delivery or address details from our logistics partners.
2. How We Use Your Information
We use your information to:
Process and deliver your orders Communicate with you regarding orders, queries, and support Improve our Website and services Personalize your shopping experience Send promotional offers and updates (only if you opt-in) Detect and prevent fraud or misuse
3. Cookies & Tracking Technologies
We use cookies and similar technologies to:
Enhance your browsing experience Understand user behavior Improve Website performance
You can control or disable cookies through your browser settings. However, this may affect certain Website features.
4. Sharing of Information
We do not sell your personal data.
We may share your information only in the following cases:
With logistics partners for order delivery With payment gateway providers for processing payments With service providers supporting our business operations When required by law, regulation, or legal process To protect our rights, users, or prevent fraud
All third parties are required to handle your data securely and only for the intended purpose.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information.
Storage & Access
Your data is stored on secure servers Access is restricted to authorized personnel only Payment details are not stored by us
While we strive to protect your data, no system is completely secure. Use of the Website is at your own risk.
6. Data Retention
We retain your personal information only for as long as necessary:
To fulfill the purposes outlined in this policy To comply with legal and regulatory requirements
We take reasonable steps to delete or anonymize data when no longer required.
7. Your Rights
You have the right to:
Access and review your personal information Request correction or updates Opt-out of marketing communications
You can update your account information directly on the Website or contact us for assistance.
8. Children’s Privacy
This Website is intended for users above 18 years of age.
Minors may use the Website only under parental supervision and should not submit personal information without consent.
9. Third-Party Links
Our Website may contain links to third-party websites.
We are not responsible for their privacy practices. Please review their policies separately.
10. Consent
By using our Website and providing your information, you consent to the collection and use of your data as described in this Privacy Policy.
11. Updates to This Policy
We may update this Privacy Policy from time to time.
Changes will be effective upon posting on this page. We encourage you to review this policy periodically.
12. Contact Us
For any questions or concerns regarding this Privacy Policy:
Email: info@rulsanhealthcare.com Support Hours: Monday to Sunday (9 AM – 9 PM).
13. Grievance Officer
As per applicable laws, you may contact our Grievance Officer:
Name: Rahul Patidar Email: info@rulsanhealthcare.com Address: 221, Ranayara, Mandsaur – 458558, Madhya Pradesh, India.
We aim to resolve complaints within 30 days or as required by applicable law.